How does the delivery process work?
Once your order is confirmed, it undergoes a comprehensive quality check to ensure every product meets Skinziya’s high standards of safety and efficacy. After passing the final inspection, your products are securely packed and handed over to our trusted logistics partners.

Our delivery partners will make every effort to deliver your order promptly to your provided address. If they are unable to reach you or deliver at a suitable time, they will contact you directly to coordinate a convenient delivery slot.

Where do we deliver?
Skinziya currently ships its products pan-India, ensuring that customers across the country can experience our clinically formulated skincare solutions with reliable and timely delivery.

How can I track my order?
Once your order has been dispatched, you will receive an email and/or SMS containing your tracking ID and the name of the courier partner handling your delivery. Tracking information will be available within 24 hours of dispatch, allowing you to monitor your shipment’s progress in real time.

What is the estimated delivery time?
Orders are typically processed and dispatched within 1– 4 business days (excluding Sundays and public holidays). As we maintain a fully stocked inventory, Skinziya ensures that every order is fulfilled with fresh, authentic, and non-expired products.

In rare cases, delivery timelines may be extended due to factors such as logistics delays, public holidays, or regional restrictions. Should such a delay occur, you will be promptly notified via your registered email and phone number.

During mega sale events, order volumes may be higher than usual, which can extend dispatch timelines by up to 5 business days. We appreciate your patience and assure you that our team will make every effort to deliver your order as quickly as possible.

Additional Notes:
Skinziya reserves the right to restrict purchases or cancel orders at its discretion, particularly in cases of limited stock availability or other unforeseen circumstances. We remain committed to providing a seamless and trustworthy shopping experience for all our customers.