FAQs

Frequently Asked Questions

Everything You Need to Know About Skinziya

1. What is Skinziya?

Skinziya is a science-driven skincare brand offering clinically formulated products designed to repair, protect, and restore healthy skin. Our range includes serums, soaps, moisturizer, and SPF 50+ PA++++ sunscreen all made with dermatologist-approved ingredients.

2. Are Skinziya products suitable for all skin types?

Yes! All Skinziya formulations are dermatologically tested and suitable for all skin types, including sensitive, oily, dry, and combination skin.

3. Are Skinziya products safe for both men and women?

Absolutely. Our products are gender-neutral and designed to perform effectively on men’s and women’s skin alike.

4. Are Skinziya products dermatologically tested?

Yes. Every Skinziya product is developed under expert supervision and tested for safety, stability, and efficacy before launch.

5. Are your products cruelty-free and free from harmful chemicals?

Yes! All Skinziya products are cruelty-free, paraben free, SLS-free, and free from harmful toxins. We believe in clean, conscious formulations that care for your skin and the planet.

6. What makes Skinziya different from other skincare brands?

We believe in transparency, science, and results. Every ingredient and concentration is clearly listed, and our formulations are powered by clinically proven actives not marketing claims.

7. How should I layer Skinziya products?

For best results:

  1. Cleanse with Skinziya’s gentle soap.

  2. Treat with your preferred serum (Niacinamide, Vitamin C, or Tranexamic Acid).

  3. Moisturize to lock in hydration.

  4. Protect with Skinziya SPF 50+ PA++++ during the day.

8. How long before I see results?

Visible improvement can usually be seen within 2 – 4 weeks of consistent use, depending on skin type and concern. Long-term benefits develop with regular application.

9. Where can I buy Skinziya products?

You can purchase directly from our official website — www.skinziya.com  to ensure product authenticity and exclusive offers.

10. How can I contact customer support?

You can reach our Customer Care Team at care@skinziya.com
We’re available Monday to Saturday, 10 AM – 6 PM (IST) and aim to respond within 24–48 hours.

11. Does Skinziya offer international shipping?

Currently, we deliver across India. International shipping options will be available soon  stay tuned for updates on our website and social media pages.

12. What should I do if I experience irritation or allergies?

Our products are formulated to be gentle; however, everyone’s skin is unique. If irritation occurs, discontinue use and consult a dermatologist. Always perform a patch test before full application.

13. How can I track my order?

After placing your order, you’ll receive an email with your tracking link. You can also visit our Track My Order page and enter your order details.